Privacy Policy

Last Updated: April 9, 2026

1. Data Controller

Quantum Algo ("we", "us", or "our") is the data controller responsible for your personal data. Contact: support@quantumalgosystem.com

2. Information We Collect

We may collect the following categories of personal data:

  • Contact Information: Name, email address, phone number, and messages when you contact us
  • Order Information: Purchase history, billing address, and payment details
  • Technical Data: IP address, browser type, device information, and browsing patterns
  • Cookies: See our Cookie Policy section below

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on the following legal grounds:

  • Consent: For marketing communications and non-essential cookies
  • Contract: To fulfill orders and provide customer support
  • Legitimate Interests: For website improvement, fraud prevention, and security
  • Legal Obligation: To comply with applicable laws and regulations

4. How We Use Data

We use your data to:

  • Provide customer support and respond to inquiries
  • Process purchases and manage licenses
  • Improve our products, services, and website experience
  • Send product updates and service notifications (with consent)
  • Prevent fraud and ensure platform security

5. Cookies & Tracking Technologies

We use the following cookies and tracking technologies:

  • Essential Cookies: Required for site functionality (e.g., theme preferences)
  • Google Analytics (GA4): Analyzes website traffic and user behavior. Data may be transferred to Google servers in the US. Google Privacy Policy
  • Google Tag Manager: Manages marketing and analytics tags

You can manage your cookie preferences through our cookie consent banner. Analytics and marketing cookies are only activated after you provide explicit consent.

6. Data Sharing

We do not sell personal data. We may share data with trusted service providers only when necessary:

  • Payment Processors: Stripe, PayPal (for payment processing)
  • Hosting: Firebase Hosting (for website infrastructure)
  • Analytics: Google Analytics

All service providers are bound by data processing agreements and may only use your data for specified purposes.

7. International Data Transfers

Some data may be transferred to servers outside the European Economic Area (EEA), including to the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission. Google Analytics may process data in the US under the EU-US Data Privacy Framework.

8. Data Retention

We retain your personal data only as long as necessary:

  • Contact inquiries: 12 months from last interaction
  • Order records: 7 years for tax and accounting purposes
  • Analytics data: 14 months (Google Analytics default)
  • Marketing consent: Until consent is withdrawn

9. Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: File a complaint with your local supervisory authority

To exercise these rights, contact us at support@quantumalgosystem.com. We will respond within 30 days.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you.

11. CCPA/California Privacy Rights

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it is used
  • Request deletion of your personal data
  • Opt-out of the "sale" of personal data (we do not sell data)
  • Non-discrimination for exercising your privacy rights

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page.

13. Contact Us

For privacy-related inquiries:

  • Email: support@quantumalgosystem.com
  • Response Time: Within 30 days